Eye contact is one of the most crucial elements we often remind students of. Be it a job interview or school interview, your level of eye contact often says more about you than the words you utter. Hence it is one of the most important criteria in the non-verbal aspect we pay attention to in our trainings.

Eloquence comes in handy on more occasions than we can count. It is a blessed gift, we should all learn to utilize it to our full potential. To be an eloquent speaker, we should also possess skilful speaking techniques.

“Confidence”is a word we constantly throw around, but do we really know what it means? Confidence is not something that we need to brag about, but an energy that radiates. Confidence comes from within.

Clarity is a key factor in developing solid communication skills. Having a clear speech allows one’s message to be delivered accurately and correctly. However, many tend to overlook the importance of speaking with clarity: mumbling their words, or speaking in an disorganized manner.

Living in a fast-paced, sprawling metropolitan city like Hong Kong, we have long become accustomed to efficiency. While being efficient is something to be commended, we should be aware that if we don't take the time to talk to each other once in while, it can take a toll on our communication level with each other.